Speaking Engagement Policy
Nelson Empowers is committed to delivering the highest standard of service to our clients. In order to ensure smooth scheduling and to avoid any confusion, we have developed a comprehensive booking policy for speaking engagements. By booking our services, you acknowledge and agree to the terms outlined below.
SCHEDULING
To begin the booking process, clients must first reach out to us through our website, email, or phone to inquire about our speaking engagement services and check availability. After an inquiry is made, a brief consultation will be scheduled to better understand the client's needs, preferences, and goals, enabling us to offer personalized recommendations. Once the service and schedule are finalized, a speaking agreement will be sent via email. This agreement will contain the session's date, time, the specific type of service requested, and the total costs for services.
Nelson Empowers requires a non-refundable deposit of $250 to secure your booking or participation. This deposit is due at the time of reservation and is necessary to confirm your commitment. Please note that the deposit is non-refundable under any circumstances, including cancellations or changes to the reservation. The deposit will be credited towards the total balance of your service or program. By submitting the deposit, you acknowledge and agree to this policy.
Nelson Empowers operates during standard business hours from Monday-Friday, between 2-6pm. While our hours are set, we understand that flexibility is sometimes required, and special arrangements for weekend or after-hours bookings may be made depending on availability. We recommend that clients schedule their appointments as early as possible to ensure they secure their desired time slot, as availability can vary depending on demand.
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To view our process for booking Lakesha Nelson to speak at your event, click here.
RESCHEDULING AND CANCELLATIONS
We recognize that sometimes, unforeseen circumstances can lead to the need for rescheduling or cancellation. Our rescheduling policy allows clients to reschedule their appointments without additional fees as long as the request is made at least 10 days to the session. However, reschedules made within 10 days will incur a fee equal to 25% of the service price. While we will always do our best to accommodate requests for rescheduling, it is important to note that availability is subject to our schedule, and we cannot guarantee that the same time slot will be available.
Cancellations made more than 48 hours before their event will incur a 25%.cancellation fee. If the cancellation is made 48 hours before the event, a 50% cancellation fee will apply. Full cost of the event and additional fees will apply if the event is cancelled within 24 hours or no-shows.
PAYMENTS
In terms of payment, Nelson Empowers accept various forms of payment, including credit cards, debit cards, bank transfers, and online payment platforms. When a deposit is required to confirm a booking, it must be paid within 30 days of receiving the booking confirmation, or the reservation may be canceled. Final payment for the appearance is due on or before the scheduled date. Failure to make the final payment by the due date may result in the cancellation of the appointment, and a cancellation fee will apply as detailed above.
Nelson Empowers offers payment plans for packages priced at $400 or higher. The first payment is due at the time of booking to secure your spot, and the remaining balance must be paid in full before the second session. Failure to complete payment as agreed may result in a hold on services.
For all other packages and coaching services, payment is due at the time of booking. Any services scheduled without payment will be canceled, and clients will be required to reschedule.
We also understand that changes to the service may sometimes be necessary. If a client needs to make adjustments to their service, such as extending the session time or altering the focus of the service, these changes must be communicated at least 48 hours in advance. Any adjustments made within this window will be subject to availability, and additional fees may apply depending on the requested changes.
SERVICE ADDITIONS
If paraphernalia such as posters, booklets, or merchandise is needed for an event, the client must confirm the details at least two weeks in advance to allow ample time for production and preparation. Additionally, if book purchases are included in the event, bulk ordering discounts may be available. These discounts are contingent upon the quantity of books ordered, and details should be discussed at the time of booking to ensure the best possible pricing and availability.
DISPUTES
Finally, Nelson Empowers wants our clients to be completely satisfied with the services they receive. If for any reason you are dissatisfied with your session, you must inform us within 48 hours to allow us to address any issues. For cancellations made in advance, clients will be eligible for refunds in accordance with the cancellation policy detailed above. If Nelson Empowers is unable to provide the service as agreed upon, we will issue a full refund. Please note that we reserve the right to make changes to this booking policy at any time. Any updates or modifications to the policy will be communicated to our clients and will take effect immediately upon posting on our website or notification via email.
​By booking a session with Nelson Empowers, you agree to adhere to the terms and conditions outlined in this policy. We aim to provide the best possible experience for our clients and ensure that every session is handled with care and professionalism.
Requirements for Booking
For In-Person Events:
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Travel and lodging expenses (if applicable) must be covered by the client.
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Minimum audience size: 15 people.
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Event Material Information (if applicable) must be requested in advance if speaker is expected to provide materials for event.
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Event location and logistics must be confirmed at least two weeks in advance to allow for proper planning.
For Virtual Events:
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Reliable virtual platform (e.g., Zoom, Microsoft Teams, Google Meet) must be provided by the client.
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Tech support availability during the event to troubleshoot any potential issues.
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Detailed event agenda must be submitted at least one week before the event for preparation.
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Stable internet connection on the client's end to ensure a smooth experience.